Merge branch 'manage_issues' into 'main'

stages:

  - manage-issues

variables:

  GIT_STRATEGY: clone

  CONTAINER_URL: "${NDIP_DOCKER_REPOSITORY}/${CI_PROJECT_PATH}"

# This import is for the func_rse_docker_* functions

before_script:

  - curl https://code.ornl.gov/rse-deployment/rse-sharables/raw/master/rse-bash-modules.sh -O

  - docker login -u $NDIP_DOCKER_USER -p $NDIP_DOCKER_PASSWORD $NDIP_DOCKER_REPOSITORY

  - source rse-bash-modules.sh

  - func_rse_docker_cleanup

after_script:

  - curl https://code.ornl.gov/rse-deployment/rse-sharables/raw/master/rse-bash-modules.sh -O

  - source rse-bash-modules.sh

  - func_rse_docker_cleanup

  - sudo chown -R gitlab-runner .

manage-issues:

  stage: manage-issues

  script:

    - docker build -f Dockerfile -t issue_manager .

    # Run issue manager

    - >

      docker run

      --rm

      -e GITLAB_ISSUES_API_ENDPOINT=${GITLAB_ISSUES_API_ENDPOINT}

      -e GITLAB_ACCESS_TOKEN=${GITLAB_ACCESS_TOKEN}

      issue_manager python manage_issues.py

  when: manual

  tags:

    - rse-multi-builder

{

    "python-envs.defaultEnvManager": "ms-python.python:system"

}

 No newline at end of file

FROM --platform=amd64 regproxy.ornl.gov/hub_proxy/ubuntu:noble

RUN apt-get update && apt-get upgrade -y && apt-get install -y \

    bash curl

COPY . /src

WORKDIR /src

RUN curl -fsSL https://pixi.sh/install.sh | sh

ENV PATH="/root/.pixi/bin:${PATH}"

RUN pixi install

SHELL [ "pixi", "run" ]

ENTRYPOINT [ "pixi", "run" ]

RUN mkdir -p /.cache

RUN chmod og+rwX -R /.cache /src

# NDIP Ticketing System

This project holds tickets for [NDIP](https://ndip.ornl.gov). You can find existing tickets (open and closed) in the work items section of this project.

## Creating a Ticket

Generally, we ask that you create a ticket via NDIP or the NOVA Dashboard directly via their issue reporting mechanisms. If you are ORNL staff, though, you should be able to create a work item to open a new ticket.

If you are an external user, then in addition to the issue reporting mechanisms you can also contact us via email at [ndip@ornl.gov](mailto:ndip@ornl.gov).

## Closing Tickets

Once a ticket is waiting on user feedback, we will close the ticket automatically after 14 days of inactivity.

"""Class for automatic management of NDIP tickets."""

import os

from datetime import UTC

from datetime import datetime as dt

from typing import Any, Dict, List

from requests import get, post, put

class IssueManager:

    """Class for automatic management of NDIP tickets."""

    def __init__(self) -> None:

        """Configure IssueManager via environment variables and start management checks."""

        self.endpoint = os.getenv("GITLAB_ISSUES_API_ENDPOINT")

        self.access_token = os.getenv("GITLAB_ACCESS_TOKEN")

        self.warning_text = (

            "This issue has been waiting on feedback for one week. It will auto-close in 7 days if no more activity is "

            "recorded."

        )

        self.check_issues()

    def check_issues(self) -> None:

        issues = self.get_issues()

        for issue in issues:

            issue_iid = issue["iid"]

            updated_at = dt.fromisoformat(issue["updated_at"])

            now = dt.now(UTC)

            difference_in_days = (now - updated_at).days

            if difference_in_days != 7:

                continue

            last_note = get(

                f"{self.endpoint}/{issue_iid}/notes?sort=desc&order_by=created_at",

                headers={"PRIVATE-TOKEN": self.access_token},

            )

            last_note_text = last_note.json()[0]["body"]

            if last_note_text != self.warning_text:

                self.warn_about_closure(issue_iid)

            else:

                self.close_issue(issue_iid)

    def close_issue(self, issue_iid: str) -> None:

        put(f"{self.endpoint}/{issue_iid}?state_event=close", headers={"PRIVATE-TOKEN": self.access_token})

    def get_issues(self) -> List[Dict[str, Any]]:

        response = get(f"{self.endpoint}?labels=Waiting+on+Feedback&state=opened")

        return response.json()

    def warn_about_closure(self, issue_iid: str) -> None:

        post(

            f"{self.endpoint}/{issue_iid}/notes?body={self.warning_text}", headers={"PRIVATE-TOKEN": self.access_token}

        )

if __name__ == "__main__":

    IssueManager()