From df7d87ac25187ba1252ad07ff11817471005034e Mon Sep 17 00:00:00 2001 From: DanielMurphy22 <daniel.murphy@stfc.ac.uk> Date: Mon, 9 Dec 2019 11:44:36 +0000 Subject: [PATCH] Hub and Who Dan's requested fixes --- dev-docs/source/UserSupport.rst | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/dev-docs/source/UserSupport.rst b/dev-docs/source/UserSupport.rst index d95f285402b..ef69e59164d 100644 --- a/dev-docs/source/UserSupport.rst +++ b/dev-docs/source/UserSupport.rst @@ -31,8 +31,8 @@ Bugs and Error Reports 1. Users can report bugs via the `Mantid Help Forum <https://forum.mantidproject.org/>`_ or the `Mantid Help Email <mantid-help@mantidproject.org>`_, or from collected **Error Reports**. Currently this is a quick first contact with the team, but doesn't give much detail about the usage or unexpected error. 2. The bug is verified and reproduced by the support team. 3. The impact and importance is assessed by the support team member by contacting the users, instrument scientists, developers or project manager as appropriate. -4. A Github issue to resolve the problem is created if appropriate and/or workaround tested if possible. -5. The user is contacted to give a link to the created issue and/or workaround solution. -6. When any issue is completed naming a user, that user is contacted to let them know it will be available in the nightly build and next release. +4. A GitHub issue to resolve the problem is created if appropriate and/or workaround tested if possible. +5. The user is contacted to give a link to the created issue and/or workaround solution, by the support team. +6. When any issue is completed naming a user, that user is contacted to let them know it will be available in the nightly build and next release. This responsibility lies with the gatekeeper that merges the fix, but may be delegated to the appropriate developer. -- GitLab